Need Assistance?

Contact us from 8am-5pm Eastern Time by phone at (703) 614-8416, (571) 384-5629 VP, or anytime by email at


Q: What is CAP?

A: Established by the Department of Defense (DoD) in 1990, the Computer/Electronic Accommodations Program (CAP) is a centrally funded program that provides assistive technology (AT) and reasonable accommodations to people with disabilities and wounded Service members. CAP's mission is to ensure that people with disabilities and wounded Service members have equal access to the information environment and opportunities in the DoD and throughout the Federal government.

Q: What is a reasonable accommodation?

A: Reasonable accommodation is any modification or adjustment to a job or the work environment that will enable a qualified applicant or employee with a disability to participate in the application process or to perform essential job functions. Reasonable accommodation also includes adjustments to assure that a qualified individual with a disability has rights and privileges in employment equal to those of employees without disabilities.  The provision of reasonable accommodations is the responsibility of the employing agency. CAP serves as a resource to our DoD and partner agencies.

Q: What is assistive technology?

A: The Assistive Technology Act of 1998 defines Assistive or Adaptive Technology as: products, devices, or equipment, whether acquired commercially, modified or customized, that are used to maintain, increase or improve the functional capabilities of individuals with disabilities.

Q: What Executive Orders, publications, or initiatives exist that provide guidance and direction for managers?

A: Here are the Executive Orders:

  • Executive Order 13078: Increasing Employment of Adults with Disabilities-March 13, 1998. The U.S. Office of Personnel Management developed two publications to assist agencies in the development of their implementation of this Executive Order: "Accessing Opportunity: The Plan for Employment of People with Disabilities in the Federal Government"; and "People with Disabilities in the Federal Government: An Employment Guide."
  • Executive Order 13163: Employing People with Disabilities-July 26, 2000. This Order was designed to focus attention on the need to hire and advance qualified individuals with disabilities within the Federal government.
  • Executive Order 13164: Establishing Reasonable Accommodations-July 26, 2000.
  • President George W. Bush's Freedom Initiative: Fulfilling America's Promise to Americans with Disabilities
  • Executive Order 13518: Employment of Veterans in the Federal Government-November 2009. Signed by President Barak Obama, this EO lays out the formation of the Veterans Employment Initiative. The initiative targets the efforts to recruit, train and retain veterans as civilian employees in seeking to transform the federal government into the model employer.
  • Executive Order 13548: Model Strategies for Recruitment and Hiring of People with Disabilities-July 26, 2010. Signed by President Obama which directs Executive departments and agencies to improve their efforts to employ Federal workers with disabilities and targeted disabilities through increased recruitment, hiring, and retention of these individuals.

   Also see:

Q: Can I request a CAP representative to present at an event?

A: Yes, please visit our Event Request Form and tell us about your event. We will review your submission and respond within 2-3 weeks. For any additional questions, you may contact the Training and Outreach Team at:

Q: How can I receive updates about CAP and other disability related information?

A: Sign up for CAP emails, visit the CAP website frequently, download the CAP Mobile App, follow CAP on Facebook and Twitter and subscribe to CAP’s YouTube Channel.

Q: Does CAP provide materials for distribution or training?

A: Yes, depending on the types of events, training and awareness materials are available and will be provided to agency representatives. CAP recommends accessing our CAP downloadable files as a first step in the provision of electronic files to increase awareness of CAP services.