Deaf/Hard of Hearing

Hearing conditions may include otosclerosis, tinnitus, and deafness.  Limitations can include the inability to hear certain volumes, tones or frequencies, ringing in the ears, or the inability to hear anything at all.

The categories listed below include products that can assist individuals with any number of limitations resulting from hearing conditions.  Because there are so many potential solutions for hearing limitations, CAP cannot list all possible accommodations.  The products listed below present a variety of unique features to accommodate an array of limitations and are most often certified for use on federal agencies’ networks.

Amplified Telephone Equipment (6)

Amplified Telephone Equipment includes new phones that can increase the volume and clarity of incoming calls, as well as in-line amplifiers that provide sound adjustments for an existing phone.

Assistive Listening Devices (13)

Assistive Listening Devices make conference rooms and auditoriums accessible for hard of hearing individuals as well as assist with communication and cognition. Devices include FM, infrared, and loop assistive listening devices. Assistive listening devices improve auditory discrimination and auditory attention by allowing listeners to focus on the speaker. Assistive listening devices override extraneous and distracting background noises to enhance the ability to effectively communicate. For individuals with cognitive disabilities, assistive listening devices help to improve listening skills and attention by allowing listeners to focus on the speaker, instead of on written words.

AT Demonstration Video - Assistive Listening Devices
Learn about how Assistive Listening Devices (ALDs) can help employees with hearing limitations

Deaf-to-Hearing Communication (6)

CAP can provide products and software that allow hearing individuals to communicate efficiently with individuals who are deaf or hard of hearing.  Depending on the job of the individual, there are options available to assist in face to face communication.

Signaling Devices (1)

Indicate telephone rings or computer beeps through either visual or vibrating signals for individuals who are unable to hear and auditory signal.

Telephone Headsets and Handsets (10)

These come in a variety of styles and functionality and can help you move freely while on the phone. It is best to check which headset will assist you before requesting a certain type. The best headset will help reduce neck strain and make it easier to work while talking on the phone.

TTY/Voice Carry-over Telephones (1)

Captioned Telephones (CapTel) are a form of TTY/Voice Carry-Over Telephones.  These allow a user to speak on the phone while having the conversation appear in captions on an LCD screen during the call.

TTYs (1)

Provide communication access by allowing the user to type and receive a message in text format via a telephone line.  This can send message to and from other TTY devices and allow deaf or hard of hearing individuals the ability to communicate with people via a phone line.

Voice Amplifiers (3)

Enable users to amplify their voices so others can understand their speech. Voice amplifiers are designed in a variety of formats to fit different needs.