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Recognizing the potential of its workforce, the Department of Defense (DoD) established the Computer/Electronic Accommodations Program (CAP) to eliminate employment barriers for people with disabilities.  CAP’s mission, since its inception in 1990, is to provide assistive technology (AT) and accommodations to ensure people with disabilities and wounded Service members have equal access to the information environment and opportunities in the DoD and throughout the Federal Government.            

Today, CAP has expanded beyond the DoD to partner with 68 federal agencies, making it the largest provider of reasonable accommodations in the world.  The program’s vision is to increase the employment of people with disabilities and disabled veterans by ensuring they have access to accommodations throughout the DoD and Federal Government.

Through CAP’s Wounded Service Member (WSM) Initiative, CAP provides needs assessments, assistive technology and training to support wounded, ill and injured Service members throughout all phases of recovery and transition to employment, directly impacting their rehabilitation process.  By implementing DoD Instruction 6025.22, AT for Wounded Service Members, CAP partners with Military Treatment Facilities (MTFs) to integrate AT into the recovery and seamless transition process.

CAP sponsors training via webinars and on-site visits to promote awareness and encourage participation in CAP services for WSMs.  CAP has continued to expand its outreach efforts to ensure that Service members outside the contiguous United States have equal access to CAP information and services.  The WSM team also utilizes the CAP Technology Evaluation Center (CAPTEC) to conduct video teleconferences, providing real time demonstrations of technology to MTF personnel throughout the United States.

The process for WSM customers to identify and request accommodations through CAP is simple.  Customers that already know what accommodations they need can request them through our online request form available at www.cap.mil/wsm.  For customers that need solutions identified there are a number of options.  The WSM team also visits a number of military installations throughout the year and conducts on-site needs assessments.  CAPTEC, located at the Pentagon room 2D1049, will conduct in-person, phone, and video teleconference needs assessments.  For customers not located in the Washington, DC metro area that need an on-site assessment, one can be requested through the online request form at www.cap.mil/wsm.  Once solutions have been identified, all requests can be made through the same online request form.

The CAP office is available to answer any disability or accommodation related questions.  CAP is committed to giving Service members the tools to prepare them for employment opportunities in the public or private sectors by allowing them to maximize their abilities. 

CAP offers a number of online tools to help our customers, including:

  • CAP Mobile App: Stay up to date on new assistive technology, disability events and more on the go.
  • Assistive Technology Videos: A series of short videos to demonstrate available assistive technology.
  • Online Training: A series of online training modules to help federal employers understand how simple and beneficial hiring employees with disabilities can be.
  • Social Media: Stay connected with CAP on Facebook, Twitter and YouTube!

For further information and to use our online tools, please visit www.cap.mil, contact CAP at 703-614-8416 (Voice) or via email at cap.wsm@mail.mil.