Deaf/Hard of Hearing

Hearing conditions may include otosclerosis, tinnitus, and deafness.  Limitations can include the inability to hear certain volumes, tones or frequencies, ringing in the ears, or the inability to hear anything at all.

The categories listed below include products that can assist individuals with any number of limitations resulting from hearing conditions.  Because there are so many potential solutions for hearing limitations, CAP cannot list all possible accommodations.  The products listed below present a variety of unique features to accommodate an array of limitations and are most often certified for use on federal agencies’ networks.

Amplified Telephone Equipment (2)

Amplified telephone equipment is used to assist individuals who have hearing limitations that prevent them from accomplishing essential job tasks.  They accomplish this by allowing an individual to adjust the sound coming through the phone by increasing the volume and/or adjusting the tone and frequency of the sound heard through the individual’s telephone handset.


Assistive Listening Devices (7)

Assistive listening devices are used to assist individuals who have hearing limitations that prevent them from accomplishing essential job tasks.  They accomplish this by allowing an individual to amplify sounds in their environment to a volume they are able to perceive.  Assistive listening device can work with or without hearing aids, depending on the specifications of the product and the requirements of the individual.

AT Demonstration Video - Assistive Listening Devices
Learn about how Assistive Listening Devices (ALDs) can help employees with hearing limitations


Telephone Headsets and Handsets (1)

Telephone headsets and handsets are used to assist individual who have dexterity or hearing limitations that prevent them from accomplishing essential job tasks.  They accomplish this by allowing an individual to speak on the phone without holding the handset, or providing additional amplification of the voices heard over the phone.