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PLEASE NOTE: Effective October 1, 2020 (FY21) CAP will no longer be funded to procure or provide Assistive Technology (AT) and AT devices to Non–DoD agencies (i.e. VA, USDA, DOL, DHS, etc.,). CAP will gladly conduct assessments, provide information, referrals and assist Non-DoD agencies in determining the appropriate AT and AT devices to be purchased by their agency. Due to this change in CAP’s scope we recommend that Non-DoD employees contact their agency Disability Program Manager (DPM), Reasonable Accommodations Coordinator (RCC) or Supervisor for assistance.
Contact us from 8:00 am-4:30 pm Eastern Time by phone at (833) 227-3272 or (703) 614-8416, (571) 384-5629 VP, or anytime by email at firstname.lastname@example.org.
Contact our CAPTEC facility from 8am-4pm Eastern Time by phone at (703) 693-5160, or anytime by email at email@example.com.
Have a question about CAP, how we work or what we provide? Check our FAQs to see if we already have an answer!
What is CAP?
What is a reasonable accommodation?
What is assistive technology?
What Executive Orders, publications, or initiatives exist that provide guidance and direction for managers?
Can I request a CAP representative to present at an event?
How can I receive updates about CAP and other disability related information?
Does CAP provide materials for distribution or training?
How do I request an accommodation?
Can I add a product to my existing request?
What type of documentation is required?
Does CAP replace lost, stolen or damaged accommodations?
Do federal employees own the assistive technology provided by CAP?
Do Service members own the assistive technology provided by CAP?
Does CAP fund assistive technology for employees on Workers' Compensation?
Does CAP fund assistive technology for telecommuters?
How do I find a job in the Federal government?
How can I receive a needs assessment?
Is a needs assessment required to receive an accommodation?
What types of assistive technology does CAP provide?
I do not see the item that I would like to request on the website. Are these items the only ones I can choose from?
Does CAP provide chairs?
Am I eligible for a sit-to-stand workstation from CAP?
How can I get a larger monitor?
I am scheduled to participate in training. Am I able to request a sign language interpreter?
Where will the accommodation be delivered?
What happens if CAP can't ship to my address?
How do I know if an assistive technology device, either hardware or software, is certified for use on my organization's mainstream computer/telecommunication equipment and/or network?
Who installs the assistive technology?
Can assistive technology training be provided?
Does CAP provide upgrades to assistive technology?
Does CAP provide assistive technology to Active Duty Service Members?
Does CAP provide assistive technology to Guard/Reservists?
Does CAP provide assistive technology for federal contractors?
Does CAP provide assistive technology for prevention of work related injuries?
Does CAP provide assistive technology for federal interns with disabilities?
Does CAP provide assistive technology for agencies to use in point of services of members of the public or office communications?
Who can I contact if the assistive technology is not delivered in the expected timeframe?
Who should I contact if I receive a product that is different from the one I requested?
Who should I contact if I receive a damaged product or a product that does not function?
Does CAP provide repair or routine maintenance for accommodations?
What happens to the assistive technology should the employee using it leave the agency/organization?
I know my disability, but I am not sure what kind of assistive technology I need. Where can I go for help?
How can I do business with CAP?
How can I make an appointment to demonstrate my company's technology to CAP?
How can I add a product to the CAP website?
What is Section 501 of the Rehabilitation Act?
What is Section 503 of the Rehabilitation Act?
What is Section 504 of the Rehabilitation Act?
What is Section 508 of the Rehabilitation Act?
Can CAP help my agency become Section 508 compliant?
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