Need Assistance?

Contact us from 8:00 am-4:30 pm Eastern Time by phone at (833) 227-3272 or (703) 614-8416, (571) 384-5629 VP, or anytime by email at

Contact our CAPTEC facility from 8am-4pm Eastern Time by phone at (703) 693-5160, or anytime by email at


Q: What is CAP?

A: Established by the Department of Defense (DoD) in 1990, the Computer/Electronic Accommodations Program (CAP) is a centrally funded program that provides assistive technology (AT) and reasonable accommodations to Department of Defense (DoD) employees with disabilities and wounded Service members. CAP's mission is to ensure that DoD employees with disabilities and wounded Service members have equal access to the information environment and opportunities throughout the Department of Defense.


Q: What is a reasonable accommodation?

A: Reasonable accommodation is any modification or adjustment to a job or the work environment that will enable a qualified applicant or employee with a disability to participate in the application process or to perform essential job functions. Reasonable accommodation also includes adjustments to assure that a qualified individual with a disability has rights and privileges in employment equal to those of employees without disabilities.  The provision of reasonable accommodations is the responsibility of the employing agency. CAP serves as a resource to the Department of Defense.


Q: What is assistive technology?

A: The Assistive Technology Act of 1998 defines Assistive or Adaptive Technology as: products, devices, or equipment, whether acquired commercially, modified or customized, that are used to maintain, increase or improve the functional capabilities of individuals with disabilities.


Q: What Executive Orders, publications, or initiatives exist that provide guidance and direction for managers?

A: Here are the Executive Orders:

  • Executive Order 13164:
    Requiring Federal Agencies To Establish Procedures To Facilitate the Provision of Reasonable Accommodation
  • Executive Order 13518:
    Employment of Veterans in the Federal Government
  • Executive Order 13548:
    Increasing Federal Employment of Individuals With Disabilities
  • Executive Order 13583:
    Establishing a Coordinated Government-Wide Initiative to Promote Diversity and Inclusion in the Federal Workforce

   Also see:

Q: Can I request a CAP representative to present at an event?

A: Yes, please use the online Event Request Form. Once this has been submitted, it will be reviewed and we will send a response within 2-4 weeks. For any additional questions, contact the Training and Outreach Team at:


Q: How can I receive updates about CAP and other disability related information?

A: Sign up for CAP emails, visit the CAP website frequently, follow CAP on Facebook and Twitter, and subscribe to CAP’s YouTube Channel.


Q: Does CAP provide materials for distribution or training?

A: Yes, depending on the types of events, training and awareness materials are available and will be provided to agency representatives. CAP recommends accessing our CAP downloadable files as a first step in the provision of electronic files to increase awareness of CAP services.