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Contact us from 8am-4pm Eastern Time by phone at (833) 227-3272 or (703) 614-8416, (571) 384-5629 VP, or anytime by email at

Contact our CAPTEC facility from 8am-4pm Eastern Time by phone at (703) 693-5160, (703) 693-6189 TTY, or anytime by email at

Business Plan

As the nation's largest employer, the Federal government is a dynamic environment which is impacted by rapid advances in technology, a results-driven economy, and an increased emphasis on customer service. To ensure that people with disabilities and wounded, ill and injured Service members have equal access to information and employment opportunities throughout the Federal government, CAP provides assistive technology, enhances productivity and job retention, and introduces innovative technology that improves access for all users. CAP develops its Business Plans to update and convey our direction to our customers and other stakeholders. The plan establishes a baseline for aligning CAP priorities and processes with its mission, vision, goals, and strategies.