Need Assistance?

Contact us from 8am-4pm Eastern Time by phone at (833) 227-3272 or (703) 614-8416, (571) 384-5629 VP, or anytime by email at cap@mail.mil.

Contact our CAPTEC facility from 8am-4pm Eastern Time by phone at (703) 693-5160, (703) 693-6189 TTY, or anytime by email at cap.captec@mail.mil.

Out of Scope Accommodations

CAP purchases assistive technology to promote equal access to information and allow individuals with disabilities to complete essential job functions. CAP is unable to provide all items that could be part of a reasonable accommodation request. Items outside of CAP’s scope include:

  • Mobility scooters
  • Furniture
  • Chairs
  • Sit-to-stand equipment
  • Foot rests
  • Anti-fatigue/comfort mats
  • Wrist rests
  • Mouse pads
  • Glare screen protection
  • Medical supplies
  • Non-computer equipment related items
  • Electric staplers 
  • Accommodations for federal contractors

Furthermore, CAP will not pay monthly services charges on any assistive technology, whether provided by CAP or a partner agency. Additionally, CAP is unable to provide assistive technology for AT Centers, demonstration purposes or Section 508 testing.

This list is subject to change at CAP’s discretion.

CAP QuickTip video: "Out of Scope Accommodations"

 

Hearing aids are outside CAP's scope